Appalachian Power Storm Response – FINAL UPDATE

Monday, April 3, 2023 – 5:30 p.m.


·         More than 95 percent of the Appalachian Power customers who lost electric service as a result of Saturday’s widespread windstorm have had power restored.

·         Crews are now working to restore remaining customers in areas hardest hit by the storm.

Storm Response Efforts and Restoration Information

·         Workers will continue repairing damaged facilities until all customers have had electric service restored.

·         Most remaining customers will have service restored by late tonight. In hard-hit areas of Boone, Logan and Mingo counties, and in isolated cases in other areas where there is extensive damage, restoration should be complete by late Tuesday.

·         For the best available information on each specific outage, click the outage location on Appalachian Power’s Outage Map.

Safety Message

·         All downed lines are dangerous — they carry an electric current that can cause serious or even fatal injuries. Stay away to stay alive. If you encounter a fallen wire, keep yourself and others away from it and anything it may be touching, and call 911 and Appalachian Power at 1-800-956-4237 immediately.

·         If you use a portable or RV generator, do not plug the generator into your circuit box.

·         Additional safety tips are posted at

For More Information

Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Appalachian Power outage alerts. To sign up, please visit  

A snapshot view of current outages is available anytime at Go to the Outages and Problems section of the homepage and click “View Outage Map.”